Quality Management
ISO 9001:2008 Registered
At Liberty Airport Systems, we take pride in everything we do. From sales and customer service, through the design and manufacturing process to field service and support, we strive to provide the highest level of quality in all our products and services. Feedback whether positive or negative is taken seriously and is used to continuously improve the quality of our products and the services we provide.
In 2007, we registered our Quality Management System to ISO 9001:2000 standards. This year we moved up our registration to the latest ISO 9001:2008 standards. We are audited annually, assessed and registered by Intertek Testing Services NA Ltd.
Quality Policy
We are committed to the constant pursuit of customer satisfaction and to being the preferred supplier in our markets. Continual improvement of quality and service is the basis of our success.
Customer satisfaction and continual improvement objectives are supported by:
- Understanding the current and future needs of our customers through ongoing customer engagement and dialogue
- Ensuring that those interfacing with customers are knowledgeable and effective in quickly providing product and service solutions
- Providing appropriate training and developing employee skills
- Developing suppliers that share our values
- Continually reviewing compliance with requirements and improving the effectiveness of our quality management system
Our success is measured by the satisfaction of our customer by providing products and services that consistently meet expectations.
ISO 9001:2008 Registration
Quality Policy Statement
