Maintenance Services
Technical Support
A wide variety of technical support options are available to meet the needs of each customer.
- Phone Support, M-F 8 am - 6 pm EST.
- Phone Support, 24 / 7.
- Remote Access Dial-up or VPN Web Support with on-line trouble-shooting, M-F 8 am - 6 pm EST.
- Remote Access Dial-up or VPN Web Support with on-line trouble-shooting, 24 / 7.
- Emergency on-site technical support and troubleshooting assistance.
Renewal Parts & Repairs
Liberty can provide new or refurbished parts for most products. Refurbished parts are restored to new condition, and then tested and certified in our factory. Printed circuit cards, CCR doors and other electronic components can be repaired or exchanged for a refurbished part from stock.
Life Extension Programs
Power system components including 208V to 5KV switchgear, automatic transfer systems, generators, regulators and circuit selectors can be reconditioned extending the life of the equipment for an additional 20 years. Updates to vacuum and digital technologies can be provided at the same time, at a fraction of the cost of new equipment.
System Upgrades
Liberty can provide hardware and software upgrades to any system, bringing technology to current standards while incorporating support for new features and capabilities. A comprehensive three year upgrade plan can be prepared upon request.
Remote System Analysis
Liberty can provide scheduled reports detailing the status and condition of the airfield lighting control system, constant current regulators and single lamp monitored fixtures.
Using the control system’s remote access capability, Liberty can dial-in, gather data, analyze, tabulate, sort and compile the data into summary reports that can be sent to the airport by E-mail or fax. Recommendations can be sent to the airport identifying any current or potential problems that should be rectified.
- Weekly maintenance and operations reports sent via fax or E-mail.
- Daily maintenance and operations reports sent via fax or E-mail. Follow up on critical problems for assistance when necessary.